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Product Support

Parts

At Franna®, our goal is to offer the best customer support on the market for the lifetime of your machine. With a dedicated product support team and a complimentary range of digital tools, we are well positioned to keep your cranes moving. 

24/7 support is available by calling 1800 TEREXL (+61 1800 837 395) or you can email by clicking here.

Franna customers can also avail of the online Franna Portal which provides access to key sales, marketing and aftermarket documents. The Terex Lift Plan app is another resource which has been designed to simplify the process of selecting the right crane to perform a configured lift in a safe and efficient way. 

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